IT departments today don’t just support technology requests — they help shape business strategy and provide an integrated approach to operations. From IT ticketing systems to help desk automation solutions, K2 can help you improve process visibility. Eliminate redundancy, reduce manual errors and improve ticket close rates with K2 apps so you have the time you need to focus on more important things.
Streamline your IT processes while keeping data secure and in compliance with company policies. The following four solutions are just an example of what’s possible with K2.
Simplify IT’s support of onboarding and offboarding procedures with automated workflows that activate and deactivate user accounts and devices and integrate with HR processes.
Change Order Requests
Remove bottlenecks caused by paper-based systems and provide added visibility into IT ticketing system processes and service requests.
Department Self Service
Reduce the time needed to create workflows and e-forms for teams across the entire business, empowering other departments to be part of the business application process.
Helpdesk & IT Service Management
Ensure that various types of requests flow to appropriate IT leaders for handling and are prioritized correctly. Streamline your processes with help desk automation and increase help desk ticketing system visibility.
Take a Look at an Application for Cost Management
Would you like to experience K2 in action? Check out our guided tour of a K2 cost management application to learn more.
“In terms of visibility, K2 – Compared to SharePoint workflow designer – gives IT visibility to centrally locate what workflows are running and what is pending. And that is a huge advantage for IT operations.”
ROBERT XU, VP TECHNOLOGY AND MOBILITY AT VARIAN MEDICAL SYSTEMS